17 July 2022 by ProSender
When you want to inform your customers about a promotional offer, it is always better if the message is personalized to the customer. It increases the probability of the customer replying to the message. Similarly, if you want to update your customer regarding their order, it is obvious to send the message custom to the user. Here's how you can send customized messages using Pro Sender :
Enter the details you'd like to send customized to the user along with their contact numbers. For example, in this case, I'd like to add the customer's Name and a custom message. The first row is always for the column headings - Contact numbers, Name and Message in this case.
Please note that the first column should always be the contact numbers. Other columns can be whatever you like and in whichever order.
Here is a link to the template excel: Download Template
Once you have entered the details, click on the 'Send Customized Message' option available at the top of the page. You will be asked to upload the excel file you just created. Once you upload the file, the messages will be sent to the respective customers.
Once they are ready, you can now enter the custom column you'd like to send from the given option below.